Privacy Policy & GDPR Compliance

Privacy Policy & GDPR Compliance

Who we are

We are a licensed California Real Estate Brokerage Corporation (LJHF) doing business as “Crest Wave Realty” and “La Jolla Home Finder”

  • James R. Holland, Owner/Broker of Record

What personal data we collect and why we collect it

With permission, we collect personal data from users and site visitors. This may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.

The purpose of data collection may include saved property searches, home valuation requests, buyer questionnaires and request for information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Various external contact forms may be used, including Google Forms and MailChimp subscription Forms. Contact Forms are retained for customer service purposes for up to a period of 3-years, but we do not use the information submitted to them for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We are not currently using any type of analytics in our website. The website is provided by the vendor “Placester” with limited customization.

Who we share your data with

Some data may be shared (with your approval) with third-party affiliates including the lenders, escrow and title companies we work with for the purpose of assisting you with your real estate transaction needs. Please refer to the following privacy policy links:

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

  • For all questions or concerns, contact:
    • James R. Holland
      • jim@LaJollaHomeFinder.com
      • 858-405-6442

How we protect your data

  • We use SSL/HTTPS throughout our site. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.

What data breach procedures we have in place

In case of a data breach, System administrators will go through affected users and will attempt to reset passwords if needed after informing the user.